Creating a Social Support Environment

Abstract

Join a team of 1,600 IT service and technical support MVPs as they face off against today’s most pressing service and support challenges. Only HDI’s IT service and technical support conference, with its expansive resources, can bring you game-changing strategies for achieving service management excellence. • Scout innovations and trends that can save you money and enhance your game plan for the coming year. • Team up with peers to find out how they tackle day-to-day issues like performance metrics, overhead, and technology upgrades. • Outpace the competition through performance optimization and best practices.

Receive professional coaching from industry thought-leaders, practitioners, and process experts from around the world. As the industry’s largest, most respected service management conference, we guarantee you will return to your office with a game plan for creating a champion IT service and technical support team.