Exploring the Usability of Online Courses: The Student Experience

Abstract

Online education is becoming a more feasible option for students as an increasing number of courses are being offered by distance through the Internet. Today, students and teachers often interact entirely in virtual learning environments. Because teachers are not in the same physical space as students, they are unable to observe how students navigate through, and otherwise use, the online course. We assume that because students complete courses with passing grades that the courses are "user friendly" and providing an optimum learning experience. Potential problems with usability are not captured by teachers because students are engaged in their learning online. Course usability testing is one way that online course designers and instructors can assess courses. This research project explores the usability of selected online undergraduate nursing courses currently being offered by the Center for Nursing and Health Studies to determine their usability from the students' perspective. This information is important as it can inform future course development and assist in making online courses more effective. This evidence will support knowledge mobilization through thoughtful consideration to promote best practice for user engagement and more meaningful student tutor connections.